WOZAMMELI PRIVACY POLICY

1. Introduction

This Privacy Policy explains how Wozammeli (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you use our website and services.

We are committed to protecting your privacy and complying with the Protection of Personal Information Act, 2013 (POPIA).

By using our website, you agree to this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

• Full name
• Email address
• Phone number
• Identity or registration details (where required)
• Information entered when creating legal documents
• Payment-related information (processed via third-party providers)

2.2 Automatically Collected Information

• IP address
• Browser type and device information
• Pages visited and usage data
• Cookies and tracking data

2.3 Third-Party Information

We may receive information from:

• Payment service providers (PayFast, Ozow, etc.)
• Analytics providers
• Communication tools (e.g., live chat, WhatsApp integration)

3. How We Use Your Information

We use your personal information to:

• Provide and operate our services
• Generate legal documents based on user input
• Process payments securely
• Communicate with you (support, updates, notifications)
• Improve our website and services
• Comply with legal and regulatory requirements

4. Legal Basis for Processing (POPIA Compliance)

We process personal information:

• With your consent
• Where necessary to perform a contract
• To comply with legal obligations
• For legitimate business interests, provided your rights are not overridden

5. Sharing of Information

We do not sell your personal information.

We may share your information with:

• Trusted third-party service providers (e.g., payment processors, hosting providers)
• Legal or regulatory authorities, if required by law
• Professional advisors (where necessary)

6. Payment Security

All payments are processed through secure third-party payment gateways.

• We do not store your full banking or card details
• Payment providers are responsible for handling payment data securely

7. Data Storage and Security

We take reasonable technical and organisational measures to protect your personal information, including:

• Secure servers and encryption
• Access controls and authentication
• Regular system monitoring

However, no system is completely secure, and users acknowledge this risk.

8. Data Retention

We retain personal information only for as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes

You may request deletion of your personal data, subject to legal requirements.

9. Your Rights (Under POPIA)

You have the right to:

• Access your personal information
• Correct or update your data
• Request deletion of your data
• Object to processing
• Withdraw consent at any time

To exercise these rights, contact us using the details below.

10. Cookies and Tracking

Wozammeli uses cookies to improve user experience, enable website functionality, and analyse usage patterns.

Please refer to our Cookie Policy for more details.

11. Cross-Border Data Transfers

Your information may be stored or processed outside South Africa by third-party service providers.

We ensure that such parties adhere to appropriate data protection standards.

12. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those sites.

13. Children’s Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors.

14. Changes to This Policy

We may update this Privacy Policy from time to time.

Updates will be posted on this page with the revised date.

15. Contact Information

If you have questions about this Privacy Policy or your personal information, contact Wozammeli using the details below.