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Rental Mandate

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Create a rental mandate authorising a property practitioner or rental agent to market a rental property, find tenants, conduct viewings, screen applicants, prepare lease documents, collect deposits, and manage placement terms.

A Rental Mandate is used where a landlord appoints a rental agent, property practitioner, or agency to market rental property, find suitable tenants, conduct viewings, screen applicants, prepare lease documentation, or manage rental placement. It may be limited to tenant placement or extended to ongoing property management.

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South African legal context (2026 checklist)

The mandate should define the agent’s authority, fees, mandate period, advertising powers, tenant screening process, deposit handling, lease preparation, inspection role, and whether ongoing management is included. Tenant screening must comply with POPIA and should not involve unfair discrimination. If the agent receives trust money, deposits, or rental payments, property-practitioner compliance and proper accounting are important.

  • Property Practitioners Act 22 of 2019
  • Property Practitioners Regulations
  • South African common law of mandate, agency, lease, and contract
  • Rental Housing Act 50 of 1999
  • Consumer Protection Act 68 of 2008, where applicable
  • Protection of Personal Information Act 4 of 2013
  • Promotion of Equality and Prevention of Unfair Discrimination Act 4 of 2000
  • Financial Intelligence Centre Act 38 of 2001, where applicable
  • Electronic Communications and Transactions Act 25 of 2002
  • Prescription Act 68 of 1969

Use this as a starting point only. Verify current gazetted amendments, tribunal rules, and SARS / DOL circulars that may apply to your matter.

Typical questions we'll walk you through

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Who is the property owner or landlord?
Who is the property owner or landlord?
Who is the rental agent or property practitioner?
Who is the rental agent or property practitioner?
What rental property is covered by the mandate?
What rental property is covered by the mandate?
Is the mandate open, sole, exclusive, or joint?
Is the mandate open, sole, exclusive, or joint?
What rental amount should be advertised?
What rental amount should be advertised?
What mandate period applies?
What mandate period applies?
What commission, placement fee, administration fee, or management fee is payable?
What commission, placement fee, administration fee, or management fee is payable?
When is commission earned?
When is commission earned?
Can the agent advertise, take photos, conduct viewings, and screen tenants?
Can the agent advertise, take photos, conduct viewings, and screen tenants?
What tenant checks may be performed?
What tenant checks may be performed?
Who will prepare the lease agreement?
Who will prepare the lease agreement?
Who will collect rent, deposit, inspection fees, or administration fees?
Who will collect rent, deposit, inspection fees, or administration fees?
Will the agent manage the property after tenant placement?
Will the agent manage the property after tenant placement?
How may the mandate be cancelled or renewed?
How may the mandate be cancelled or renewed?

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