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Property Maintenance Agreement

R749

Create a property maintenance agreement for repairs, upkeep, inspections, minor works, call-outs, emergency maintenance, service standards, payment, materials, liability, and termination.

A Property Maintenance Agreement is used where an owner, landlord, managing agent, body corporate, business, or property manager appoints a contractor to maintain, repair, inspect, or service property. It is suitable for residential, commercial, sectional-title, rental, office, retail, and investment properties.

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South African legal context (2026 checklist)

The agreement should clearly define the scope of work, approval limits, service standards, emergency response times, access arrangements, materials, warranties, payment, insurance, liability, and termination. If the work involves regulated trades, electrical work, gas, plumbing, construction activity, or safety risks, the contractor should have the necessary competence, registrations, and compliance documents.

  • South African common law of contract
  • Consumer Protection Act 68 of 2008
  • Occupational Health and Safety Act 85 of 1993
  • Construction Regulations, 2014, where construction work is involved
  • National Building Regulations and Building Standards Act 103 of 1977
  • Sectional Titles Schemes Management Act 8 of 2011, where sectional title property is involved
  • Rental Housing Act 50 of 1999, where rental housing maintenance is involved
  • Protection of Personal Information Act 4 of 2013
  • Prescription Act 68 of 1969

Use this as a starting point only. Verify current gazetted amendments, tribunal rules, and SARS / DOL circulars that may apply to your matter.

Typical questions we'll walk you through

Tap an icon to preview each topic—we'll guide you through the same steps in the builder.

Who is the property owner, landlord, body corporate, or client?
Who is the property owner, landlord, body corporate, or client?
Who is the maintenance contractor or service provider?
Who is the maintenance contractor or service provider?
What property will be maintained?
What property will be maintained?
What maintenance services will be provided?
What maintenance services will be provided?
Will the services include plumbing, electrical, painting, garden work, cleaning, roofing, security, carpentry, general repairs, or inspections?
Will the services include plumbing, electrical, painting, garden work, cleaning, roofing, security, carpentry, general repairs, or inspections?
Will the agreement be once-off, monthly, annual, or on-call?
Will the agreement be once-off, monthly, annual, or on-call?
What fees, hourly rates, call-out charges, or monthly retainers will apply?
What fees, hourly rates, call-out charges, or monthly retainers will apply?
Who supplies materials, parts, tools, equipment, and consumables?
Who supplies materials, parts, tools, equipment, and consumables?
What spending limit applies before owner approval is needed?
What spending limit applies before owner approval is needed?
What response times apply for urgent or emergency repairs?
What response times apply for urgent or emergency repairs?
What workmanship warranty will apply?
What workmanship warranty will apply?
What insurance, licences, health and safety, or compliance requirements are needed?
What insurance, licences, health and safety, or compliance requirements are needed?
May the contractor use subcontractors?
May the contractor use subcontractors?
How will defects, complaints, and rework be handled?
How will defects, complaints, and rework be handled?
How may either party terminate the agreement?
How may either party terminate the agreement?

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